| About Us This web site is owned and operated by MAPro' Magic who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: MAPro' Magic Ashby House, York Road, Barlby, YO8 5JH Phone: 01757 707238 Email: sales@mapromagic.co.uk |
| Making A Purchase Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selections, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept card payments. Prices are in UK Pounds £'s, However, if you are shopping from Europe, North America or anywhere else, place your order and your card company will convert the transaction to your own currency. We accept Visa, MasterCard and American Express. Although you card provider will alocate the payment to us, we do not take payment for goods until the order is processed. If you do not wish to pay online, you may send your card information via phone, fax or by post. You can also make a payment via PayPal, We reserve the right to charge upto 3% of the order value as a surcharge for this facility. We can not accept payment by PayPal when claiming any special offer discounts or redeeming coupons. Please note that there is a minimum order value of £6.00 prior to P&P. This is to ensure that the payment transaction charges are covered. If you have made a mistake in your order and cannot correct it in the shopping cart, please contact us (preferably by email) and we will endeavour to correct the mistake. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling All items are delivered by either The Royal Mail or Parcel Force in accordance with the selected carriage chosen in checkout. All items are sent out signed for. Unless specifically requested otherwise by the customer, we will always obtain proof of postage and cusomer accepts liability for any items lost in the post if not sent on a signed for. We reserve the right to use alternative delivery companies as required to provide the best possible service to our customers. We are an internet store, however if you wish to collect your order we can arrange this. Please call to make an appointment prior to placing your order. If you call on spec' we may not be in! |
| Delivery Schedule Despatch periods are identified on each item, "Despatch within 24 hours" - The item is in stock at our stores and will be despatched by the chosen method within 24 hours (If order is placed over the weekend or on a Bank Holiday it will be handled as if placed on the following working day). "Available to order, despatch 5 - 7 days" - Although we have no stock of this item, it is in stock at one of our suppliers and may be ordered in as a special item. Delivery to us is usually 5 - 7 working days, We generally place stock orders on a Friday for delivery to us the following Monday, we will despatch withing 24 hours of recieving the delivery by your chosen service. "Sorry, we are currently out of stock of this item. Our stock is constantly updated, please check back in a few days" - The item is out of stock both with us and our suppliers but is expected to come back into stock at some time in the future. We are unable to accept orders on these items, but if you email us we will notify you when it becomes available again. You must inform us promptly if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. |
| Back Orders If your item is not available as per the despatch note on the item, we will back order for you. You will always be emailed and have the right to cancel your order if you would rather not wait. |
| Credit Card Security We have confirmed compliance with the Payment Card Industry Data Security Standard (PCI DSS). For more information please visit www.pcisecuritystandards.org We use Secure Trading as a Credit Card Portal, To see their terms and conditions please visit their web site www.securetrading.com  You may also use PayPal to make a payment.  A surcharge may apply, see making a payment. Or send a cheque by post if you prefer. However, goods will not be dispatched until the cheque has cleared. |
| Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee on maufacturing defects for replacement only. Remember that when you purchase a magic publication or effect you are also purchasing the intelectual property. Therefore, items which are not faulty may only be returned if the item is still sealed and unopened and in the origonal packaging. |
| Reaching Us If you need to contact us, please email at sales [at] mapromagic [dot] co [dot] uk or by using the contact page on the site. Alternatively, you can call on 01757 707238 (International +44 01757 707238) or write to us at Ashby House York Road Barlby YO8 5JH United Kingdom |
| Privacy Policy MAPro' Magic do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days for a full refund. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days of return. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Remember that when you purchase a magic publication or effect you are also purchasing the intelectual property. Therefore, items may only be returned if still sealed and unopened in the origonal packaging, Should an item purchased be found to have a manufacturing defect, please notify us in writing, preferably by email, and we replace the product subject to inspection by us. If it is evident that the damage is caused by misuse we will notify you in writing and no refund will be given. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. |
